Terms and Conditions

Introduction

Welcome to Shambhala Travels. These Terms & Conditions govern your access to and use of the Shambhala Travels website, platform, and services. By accessing or using the platform, you agree to be bound by these Terms & Conditions. At Shambhala Travels, we bring together trusted travel suppliers and industry professionals on a single platform, making it easy to discover, compare, and book high-quality tours and experiences. From cultural journeys and adventure escapes to luxury holidays, our curated marketplace helps you deliver exceptional travel experiences with confidence.

About Shambhala Travels

Shambhala Travels where the travel agencies, tour operators, destination management companies (DMCs), activity providers, and other tourism service providers purchase the packages and then resell the packages which is completely outside of the website.

User Accounts

Users may create an account to access certain features of the platform. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

Supplier Registration and Approval

Travel agencies, tour operators, activity providers, and tourism businesses may apply to become suppliers on Shambhala Travels.

All supplier registrations are subject to review and approval by the Shambhala Travels administration team. Shambhala Travels reserves the right to approve, reject, suspend, or terminate supplier accounts at its sole discretion.

Suppliers are responsible for ensuring that all information, pricing, itineraries, descriptions, images, and availability provided on the platform are accurate and up to date.

Bookings and Reservations

When a traveler books a tour through Shambhala Travels, a booking agreement is created between the traveler and the respective tour provider.

The tour provider is solely responsible for:

  • Delivering the booked services.
  • Managing tour operations.
  • Providing accurate information.
  • Complying with local laws and regulations.

Travelers are responsible for reviewing all tour details, inclusions, exclusions, cancellation terms, and booking requirements before completing a reservation.

Payments

Payments made through Shambhala Travels may be processed directly by the platform or through authorized payment partners.

All applicable charges, fees, taxes, and service costs will be displayed during the booking process.

Intellectual Property

All website content, trademarks, logos, designs, graphics, software, and materials available on Shambhala Travels remain the property of Shambhala or their respective owners and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

Shambhala Travels acts solely as a marketplace platform and is not the direct provider of tours, activities, transportation, accommodation, or travel services.

Shambhala Travels shall not be liable for:

  • Service failures by suppliers.
  • Tour cancellations by providers.
  • Travel disruptions.
  • Personal injury or property damage.
  • Delays, weather conditions, or force majeure events.

Changes to Terms

Shambhala Travels reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.